The monday.com Emergency Response Team (ERT) partners with humanitarian NGOs and governmental agencies to help enhance their impact during emergencies, through donating digital emergency products and technical expertise and services.
Our mission
We support aid organizations that respond to disasters to outdo their best.
We scale the impact of aid organizations during the response to disasters through the digital transformation of their core emergency operations. We provide support and complete digital transformation during the disaster stage as well as in preparedness, and recovery.
What we offer
1
Expert consultation on the digitalization of emergency response management
2
Joint emergency deployment with real-time design of specific digital requirements
3
Solution development in real-time, based on the specific situation on the ground
4
Solution training and full transfer of ownership to operational teams in the field
5
Implementation of EOC with monday.com's platform and tech equipment
Projects across the globe
The Emergency Response Team enhances and scales our partners’ disaster relief efforts and impact. Take a look at some of our recent projects, and contact us if you think we can help you too.
Learn more 
Brazil
Floods: support at scale
The event
Since April 2024, heavy rainfall and flooding in the southern state of Rio Grande do Sul became the state’s worst weather-related emergency, with +2 million people affected.
The response
The ERT supported several NGOs and initiatives responding to the emergency, with emergency response tools, free monday.com licenses and pro bono implementation.
The impact
In 4 weeks we were able to support 8 organizations and create an array of digital tools that enable them to respond dynamically to the changing realities.
Canada
Wildfire preparedness: volunteer coordination sytem
The event
Nearly every year Canada experiences major wildfire events, affecting large parts of the country. This happens on the back of ongoing drought conditions and hot and dry springs and summers, exasperated by the effects of climate change.
The response
The ERT arrived in Canada in June 2024 to support one of the largest volunteer based organizations, creating a workflow to register and coordinate 9,000 volunteers from across 13 territories, to support on major disasters.
The impact
In 4 days the ERT created a complete workflow for our partner to manage their registration, engagement, work and monitoring of their volunteer network, as well as the collaboration and interaction with its other related organizations.
Kentucky
Floods
The event
In February 2025, Kentucky experienced severe flooding caused by a major storm system. The North Fork Kentucky River reached record levels, leading to widespread destruction. More than 39,000 families were affected, 1,000 residents were rescued, and 14 lives were lost. Recovery efforts were further complicated by a winter storm, which brought snow and freezing temperatures.
The response
The ERT arrived in East Kentucky and supported four key initiatives, providing aid, supplies, and coordination across Kentucky and Tennessee, including the region’s largest humanitarian hub. We have built solutions to enhance both current and future efforts, ensuring a more resilient response in the future.
The impact
By developing solutions for food distribution management, volunteer coordination, inventory tracking, and logistics, we supported the initiatives to efficiently mobilize 386 volunteers, 40 trucks, over 260,000 water bottles, 768 meals, and 150 food boxes—ensuring critical supplies reached those in need.
California
Wildfires
The event
In January 2025, the ERT worked in LA to support aid initiatives that responded to Eaton and Palisades fires. With hundreds of thousands of evacuees, and a rapid need for community based response- we were quick to respond.
The response
Over the course of 10 days we worked with aid organizations to set up systems for aid efforts including an aid management platform for an entertainment venue turned shelter that hosted evacuees, collected donations, and made relief item distributions to people in need, volunteer management and inventory systems and coordination mechanisms for logistics and donations.
The impact
The ERT supported 9 initiatives, who registered and managed over 3k volunteers, collected hundreds of donations, and directly supported hundreds of people who lost their home
Peru
Peru mass flooding: incident management
The event
In 2024, Peru declared a 60 day state of emergency due to heavy rains, causing landslides and floods, damaging or destroying 2K+ houses and affecting ±40K people.
The response
The ERT joined SAR Peru, an organization charged with coordinating national preparedness and emergency response initiatives to support timely management and response to incidents.
The impact
The ERT deployed tools for real-time incident management, as well as coordination of team and equipment mobilization to ensure a rapid response.
Nepal
Floods: enhancing local NGO
The event
In September 2024, heavy rainfall in Nepal caused severe flooding and landslides, directly affecting over 80,000 people across 21 districts. Due to damage to homes, 10.8k households were displaced, impacting more than 16k families. Authorities reported 246 fatalities, 183 injuries, and 18 missing persons, while over 17,000 people have been rescued.
The response
The ERT arrived in Kathmandu Valley to support a local NGO in its emergency relief efforts. The aim was to streamline the response using monday.com for needs assessment, beneficiary registration, aid distribution, volunteer management, and reporting.
The impact
After just two days, the NGO was using our digital solutions in the field. With offline data collection integrations, our partner was able to assess the needs of affected communities and register beneficiaries while distributing aid.They also began their assessments, aiming to collect data from families spread across the hard-to-reach mountainous areas of Lalitpur. Additionally, they started registering beneficiaries for one of their aid distributions in Bagmati Province, where they plan to support families severely affected by the floods.
Kenya
Kenya floods: rapid needs assessment
The event
In 2024, after several years of extreme drought in Kenya, the country experienced heavy rains due to the El Niño phenomenon, resulting in extreme floods.
The response
Several days after the floods, the ERT arrived to support several organizations that were supporting local communities, collecting needs from the ground.
The impact
With ERT’s digital aid, our partners conducted over 350 assessments, capturing data on over 95,000 affected community members in just the first few days.
Poland
Floods: digital solutions
The event
In September 2024, heavy and persistent rainfall caused severe flooding across Poland, impacting over 50,000 people and displacing thousands from their homes.
The response
The monday.com Emergency Response Team (ERT) supported with several Polish initiatives, with pro bono access to monday.com’s platform and emergency response templates, enabling organizations to enhance their coordination efforts.
The impact
By equipping Polish relief organizations with tailored solutions, they were able to improve efficiency and maximize their impact during the crisis.
US Texas
Texas tornados: disaster activation workflow
The event
In May 2024, deadly tornados hit Texas and its surrounding states, with hurricane-force gusts of >120km/h and golf ball-sized hail. Over 500,000 people were left without electricity, 24 killed, and hundreds of homes were destroyed.
The response
3 days after the storms, the ERT arrived in Dallas, to support a Texas based relief agency that provides assistance in the immediate aftermath of a disasters through the deployment of volunteers and heavy machinery.
The impact
In two days, we developed a disaster activation and coordination workflow, helping our partner to effectively respond to four affected communities across Texas and Oklahoma, find the right volunteers, and track their impact.
Argentina
Floods
The event
Bahía Blanca faced severe flooding in March 2025, affecting 350k people, displacing families, damaging infrastructure, and disrupting essential services. Coming just a year after a deadly storm in the region, this event underscored the growing impact of climate-related emergencies in urban Argentina.
The response
The monday.com Emergency Response Team (ERT) partnered with 6 local organizations—ranging from emergency responders to grassroots initiatives and a public hospital—to support ongoing relief efforts. By implementing digital tools, we helped teams manage volunteers, track community needs, coordinate aid distribution, and organize disaster committees more effectively.
The impact
The organizations collected over 120,000 essential items, including cleaning kits, hygiene supplies, mattresses, food, and clothing. More than 500 volunteers were mobilized, hundreds of aid requests were tracked.
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The monday.com platform
What can we customize for you?
Data collection & analysis
- Methodological needs assessment exercises
- Realtime operational database and situational analysis
- Priority setting and intervention generation and adaptation
- Community, geographic and physical resource mapping
Resource & capacity management
- Complete project workflow management
- Inventory and distribution management
- Budget management and supplier integration
- People management
- Time-sensitive and agile intervention implementation
Team collaboration & streamlining
- Cross departmental and organizational collaboration on data, equipment, capacities, sectors, locations and interventions (4W)
- Command center
- Cluster management
Internal & external reporting
- M&E for the response operation, management, and impact
- Donor and stakeholder reporting
monday.com tools
As the visual platform that manages everything, the monday.com Work OS helps teams plan, organize, and track all work in one place.
Dashboards
- Create realtime data informed dashboards, geographic mapping, and other visualization tools
- Enable project management across emergency response domains
- Customize resource management tools for aid distribution, volunteer management and financial tracking
- Generate automated M&E and reporting mechanisms for donors and other key stakeholders
Automations & Integrations
- Easily set up code-free automations to streamline your work, teams and communication
- Eliminate repetitive work and redundancies by automating your workflows and processes
- Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.
Forms
- Easily collect data in the field, and visualize the results on realtime dashboards
- Save time and effort in streamlining field assessment exercises
- Easy to use and fill out in real time from a computer, tablet or smartphone
Dashboards
- Create realtime data informed dashboards, geographic mapping, and other visualization tools
- Enable project management across emergency response domains
- Customize resource management tools for aid distribution, volunteer management and financial tracking
- Generate automated M&E and reporting mechanisms for donors and other key stakeholders
Forms
- Easily collect data in the field, and visualize the results on realtime dashboards
- Save time and effort in streamlining field assessment exercises
- Easy to use and fill out in real time from a computer, tablet or smartphone
Automations & integrations
- Easily set up code-free automations to streamline your work, teams and communication
- Eliminate repetitive work and redundancies by automating your workflows and processes
- Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.
See our impact in action
After torrential rains and floods, the ERT arrived to Uganda to support and enhance the government’s designated Emergency Operation Center (EOC).
This video shows how monday.com partnered with the Argentina Red Cross to completely digitize their humanitarian hub and process of shipping items to disaster zones in South America
Earlier this year, the worst floods Durban South Africa has seen in 100 years hit the city, killing hundreds and leaving tens of thousands homeless.
This is the story of how monday.com teams from around the world arrived to Moldova and Poland at the eve of the war, to help aid organizations, governments and UN agencies to manage their response
Connectivity is often limited after a disaster, and tools like KoboToolbox are essential. See how organizations responding to the major earthquake in Morocco are collecting data offline, and automatically transferring it to collaborative monday.com actionable workflows.
In 2023 the mondayERT joined the Red Cross in India, to help them manage their Early Warning System and flood response, while integrating Google’s Flood Hub and Twillio mass messaging platform
This is how the Emergency Response Team at monday.com supported various Chilean emergency response organizations with digital solutions and tools following the wildfires in Viña Del Mar, Chile