Strengthening coordination amid crisis: Bahía Blanca Flood Response

In March 2025, streets in Bahía Blanca, Argentina, turned into rivers. More than 400 mm of rain fell in just 8 hours - over four months’ worth of precipitation - flooding neighborhoods, damaging infrastructure, and forcing over 1,000 residents to evacuate.

Authorities estimate that more than 70 % of the city’s 300,000 residents were affected as water surged through homes, hospitals, and community centers. 

This disaster followed previous climate-related emergencies, including deadly storms in December 2023 and floods in March 2024. The monday.com Foundation Emergency Response Team (ERT) quickly deployed to support local partners with digital coordination tools, helping them manage incoming requests, organize volunteers, and lay the foundation for stronger preparedness systems in the future.

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Turning chaos into coordination

Supporting six local organizations - including emergency response agencies, community initiatives, the Municipal Hospital of Bahía Blanca, and a search and rescue group - with pro bono access to monday.com platform, which helped them organize thousands of urgent aid requests and mobilize over 500 volunteers in less than 24 hours.

Partners were able to efficiently coordinate:‍

> Volunteers:

Before: Volunteers coordinated across multiple zones using spreadsheets and phone calls.
After: Reach out to over 500 volunteers in 24hrs, who were tracked and managed in real time, ensuring safe and efficient relief distribution.

> Aid requests:

‍Before: Aid requests were scattered across different systems.
After: Hundreds of urgent requests were tracked and fulfilled, from food and hygiene kits to mattresses and clothing, reaching over 1,500 families.

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Empowering local heroes

The Cruz Roja Argentina (Argentine Red Cross) expanded its existing use of monday.com. Having already managed its warehouse logistics on the platform for several years, the Red Cross used monday.com to organize volunteer coordination and manage distributions across affected neighborhoods, improving visibility and response speed during the floods.

At the same time, Club Sportiva Bahía Blanca consolidated three separate systems into a single monday.com workspace, streamlining volunteer coordination and responding to thousands of urgent needs requests across the city.

Each organization received tailored training from the ERT team, ensuring these digital tools continue to strengthen emergency preparedness long after the immediate crisis

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Inside the ERT Deployment

To bring more perspective on the response, we asked Myriam Kuperman, Senior Manager from the monday.com Emergency Response Team, who lead the Bahía Blanca deployment:

What were the main challenges your team faced in coordinating relief in such a short timeframe?

"Arriving while chaos unfolds is always challenging, but it’s also when digital tools can make the greatest impact. Many teams still conduct assessments on paper or coordinate by phone, which delays critical decisions. Our goal isn’t to overhaul everything in that moment, it’s to focus on the most essential workflows first. For example, setting up a simple monday.com form allowed partners to collect needs assessments digitally and generate live dashboards, giving immediate clarity on what was happening in the field. Once they experience that difference, the speed, efficiency, and visibility, they naturally start expanding their use of the platform."

How do you see monday.com’s digital tools shaping long-term emergency preparedness for local partners?

"They’re turning preparedness into a living, operational process. Local partners now maintain their data, workflows, and coordination structures year-round, so when a crisis hits, they’re not starting from zero. They already know their teams, resources, and priorities, which makes their response faster, safer, and more efficient."

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Lessons for future crises

The Bahía Blanca response shows how technology and local expertise can come together to save lives. By moving from fragmented, manual systems to real-time digital coordination, partners responded faster, protected more families, and strengthened their capacity for future emergencies.

When climate-related hazards intensify, the systems and workflows established here provide a model for building more resilient communities, turning data into action, and action into lives saved.

Learn more about how monday.com ERT supports emergency response worldwide at mondayERT.org