The monday.com Emergency Response Team (ERT) partners with humanitarian NGOs and governmental agencies to help enhance their impact during emergencies, through donating digital emergency products and technical expertise and services.
Our mission
We support aid organizations that respond to disasters to outdo their best.
We scale the impact of aid organizations during the response to disasters through the digital transformation of their core emergency operations. We provide support and complete digital transformation during the disaster stage as well as in preparedness, and recovery.
What we offer
1
Expert consultation on the digitalization of emergency response management
2
Joint emergency deployment with real-time design of specific digital requirements
3
Solution development in real-time, based on specific situation on the ground
4
Solution training and full transfer of ownership to operational team in the field
5
Implementation of EOC with monday.com's platform and tech equipment
Projects across the globe
The Emergency Response Team enhances and scale our partners’ disaster relief efforts and impact. Take a look at some of our recent projects, and contact us if you think we can help you too.
Learn more 
Germany
Supply chain management
The event
Bamberg:UA is a German based NGO that in April 2022 began to support Ukrainian refugees and displaced persons.
The response
The ERT digitized this organization's inventory and donor management system, for shipments leaving Germany and headed to Ukraine, allowing the organization to focus their efforts on fundraising and logistics.
The impact
The impact: The organization was able to save time on repetitive processes, and provide quicker response to community based organizations in Ukraine.
Israel
Environmental disaster preparedness
The event
Work an Israeli NGO in charge of managing and coordinating the response to ocean related disasters and oil spills, through a vast network of civil volunteers and government agencies.
The response
The ERT supported Ecoocean in creating a regional system for event preparedness and team management, allowing HQ to have a centralized digital command center.
The impact
Ecoocean's team and volunteers are able to prepare, manage and coordinate an emergency event more rapidly, effectively and accurately.
Mexico | Guatemala | Colombia
Venezuela Refugee Crisis
The event
The Venezuelan refugee crisis is now considered the largest humanitarian crisis in the region, with 5,000 people estimated to be fleeing the country daily. Their journey to seek asylum includes a harsh, months long trek on foot, making those refugee shelters set up along the way vital to their chances of survival.
The response
The ERT worked with a major INGO to design a comprehensive program management tool for refugee shelter management project including shelter logistics, refugee assessments, partner CRM, reporting and collaboration tools.
The impact
The Impact: In a few days the ERT and the INGO digitized the management of 94 shelters with annual population of 360,000, across Colombia, Guatemala and Mexico, providing relevant content and needed tools to refugees en transit.
Uruguay
UNDRR VII Disaster Risk Reduction Regional Platform
The event
The ERT attended the UNDRR Regional Platform in Uruguay. Global disaster response practitioners discussed the importance and impact of digital transformation of the aid sector, especially in the pivotal work of risk reduction and preparedness.
The response
The ERT presented its work in the disaster relief space, implemented through our philanthropic initiative. We created use cases for partners on site, and presented our digital transformation initiatives and knowledge in the context of disaster risk reduction.
The impact
Our goal is to provide digital solutions for disaster preparedness to regional and national aid agencies in the area. Additionally, we aim to promote the adoption of digital solutions for disaster preparedness by introducing and encouraging aid agencies to understand and utilize them.
Puerto Rico
Hurricane Fiona
The event
After Hurricane Fiona hit Puerto Rico, leaving 90% of the island without power and 55% of homes without water, the ERT joined a volunteer based disaster relief organization in the field.
The response
The ERT created digital solutions for volunteer registration and management, as well as aid request collection and community needs assessment templates.
The impact
monday.com's platform allowed the NGO volunteers to quickly collect and process data on the needs on the ground, and activate relevant support in real time.
Turkiye
Collection and distribution of relief needs
The event
On February 6, two massive earthquakes rocked southeastern Türkiye. According to the latest statement of AFAD (Disaster and Emergency Management Presidency), 45,089 people lost their lives. 115,000 people were injured.
The response
The response: Three days after devastating earthquakes shook Türkiye on February 6, the ERT arrived near the earthquake epicenter, to provide digital aid to aid organizations. With the help of our Turkish partner Omnifactors, ERT implemented digital tools for local grassroot organizations including field assessments, automated emergency call centers and more, assuring that critical aid requests reach communities on time.
The impact
In the first 48 hours of using our platform, a member of the Anatolian Federation collected over 600 aid requests and distributed over 16,000 kg of goods and over 50,000 items, saving over 60% of their operational time.
Philippines
Emergency Operation Center
The event
A devastating tropical storm caused extreme flooding and mudslides, with dozens of deaths, thousands of people displaced, and significant infrastructure damage.
The response
ERT supports the Philippines Red Cross national EOC (Emergency Operations Centre) with our disaster management solution, enabling the operational teams to rapidly and efficiently respond, based on real-time data submitted directly from the affected areas.
The impact
The monday.com disaster management solution enhanced operational efficiency, creating one source of truth for decision makers, cross-team collaboration, and streamlining situational analysis and reporting.
Croatia
Distribution management
The event
IsraAID, a leading INGO in the disaster response space provided extensive support to affected populations following the humanitarian crises in Ukraine.
The response
The response: the ERT together with monday.com volunteers helped IsraAID design and implement a large scale distribution management tool, for automated shipment of good to relevant aid organizations.
The impact
IsraAID provided support to thousands of people, shipping millions of relief items to refugees and affected population across the region.
Mexico
Complete digital transformation
The event
During the 2022 hurricane season, Mexico was hit by numerous major storms, affecting hundreds of thousands of people.
The response
The ERT joined a leading disaster relief NGO, which responds weekly to various emergencies, to create comprehensive workflows for complete emergency response management.
The impact
within 1 week, the NGO went through a complete digital transformation, allowing it to streamline its existing processes, create cross-team collaboration, generate real time reporting and save over 30% of their time.
United States
Afghan and Ukrainian migrant resettlement
The event
In recent years due to the crises in Afghanistan and more recently in Ukraine, tens of thousands of migrants are reaching the US to find shelter, resettling and forming a new life in shelters and other locations.
The response
In April, the ERT arrived to the HQ of a major INGO supporting migrants and refugees, to implement a digital system to reach out refugees with relevant information about their right through a resettlement process.
The impact
In 2 days, the ERT and our partner created a complete workflow to generate and collaborate on content creation, disseminate messaging through social media channels, and have clear visualization tools for the work and impact done
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The monday.com platform
What can we customize for you?
Data collection & analysis
- Methodological needs assessment exercises
- Realtime operational database and situational analysis
- Priority setting and intervention generation and adaptation
- Community, geographic and physical resource mapping
Resource & capacity management
- Complete project workflow management
- Inventory and distribution management
- Budget management and supplier integration
- People management
- Time-sensitive and agile intervention implementation
Team collaboration & streamlining
- Cross departmental and organizational collaboration on data, equipment, capacities, sectors, locations and interventions (4W)
- Command center
- Cluster management
Internal & external M&E
- M&E for the response operation, management, and impact
- Donor and stakeholder reporting
monday.com tools
As the visual platform that manages everything, the monday.com Work OS helps teams plan, organize, and track all work in one place.
Dashboards
- Create realtime data informed dashboards, geographic mapping, and other visualization tools
- Enable project management across emergency response domains
- Customize resource management tools for aid distribution, volunteer management and financial tracking
- Generate automated M&E and reporting mechanisms for donors and other key stakeholders
Automations & Integrations
- Easily set up code-free automations to streamline your work, teams and communication
- Eliminate repetitive work and redundancies by automating your workflows and processes
- Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.
Forms
- Easily collect data in the field, and visualize the results on realtime dashboards
- Save time and effort in streamlining field assessment exercises
- Easy to use and fill out in real time from a computer, tablet or smartphone
Dashboards
- Create realtime data informed dashboards, geographic mapping, and other visualization tools
- Enable project management across emergency response domains
- Customize resource management tools for aid distribution, volunteer management and financial tracking
- Generate automated M&E and reporting mechanisms for donors and other key stakeholders
Forms
- Easily collect data in the field, and visualize the results on realtime dashboards
- Save time and effort in streamlining field assessment exercises
- Easy to use and fill out in real time from a computer, tablet or smartphone
Automations & integrations
- Easily set up code-free automations to streamline your work, teams and communication
- Eliminate repetitive work and redundancies by automating your workflows and processes
- Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.
See our impact in action
The ERT provided technology, knowledge on how to digitally transform response efforts, support in integrating the monday.com platform into response efforts, and digital equipment to assist the partners in responding to the disaster.
This video shows how monday.com partnered with the Argentina Red Cross to completely digitize their humanitarian hub and process of shipping items to disaster zones in South America
This is the story of how monday.com sent a team to a tiny kingdom in Africa named Eswatini. The mission was to help the Ministry of Health in its race to vaccinate their country against the Corona virus
Earlier this year, the worst floods Durban South Africa has seen in 100 years hit the city, killing hundreds and leaving tens of thousands homeless.
This is the story of how monday.com teams from around the world arrived to Moldova and Poland at the eve of the war, to help aid organizations, governments and UN agencies to manage their response