The monday.com Emergency Response Team (ERT) partners with humanitarian NGOs and governmental agencies to help enhance their impact during emergencies, through donating digital emergency products and technical expertise and services.

Our mission

We support aid organizations that respond to disasters to outdo their best.

We scale the impact of aid organizations during the response to disasters through the digital transformation of their core emergency operations. We provide support and complete digital transformation during the disaster stage as well as in preparedness, and recovery.

What we offer

1

Expert consultation on the digitalization of emergency response management

2

Joint emergency deployment with real-time design of specific digital requirements

3

Solution development in real-time, based on specific situation on the ground

4

Solution training and full transfer of ownership to operational team in the field

5

Implementation of EOC with monday.com's platform and tech equipment

Projects across the globe

The Emergency Response Team enhances and scale our partners’ disaster relief efforts and impact. Take a look at some of our recent projects, and contact us if you think we can help you too.

Learn more

Ethiopia

Emergencies: coordination tools

The event

During 2023, Ethiopia faced multiple emergencies, including conflict in the Tigray region and severe drought conditions. This resulted in violence, displacement, and a dire need for humanitarian assistance.

The response

ERT partnered with an international aid organization that coordinates humanitarian efforts on a large scale. The ERT created a tool for coordination among humanitarian actors, ensuring efficient and effective response to emergencies in Ethiopia.

The impact

With the ERT’s support, our partner now has a centralized tool for their missions, assisting them to coordinate over 500 organizations in the Country.

Philippines

Typhoon: Emergency Operations Center

The event

Typhoon Falcon, which struck the northern part of the Philippines, resulted in severe infrastructure damage and loss of life.

The response

The monday ERT was deployed to provide support to an NGO for the full operation of their Emergency Operations Center (EOC).

The impact

Within days, the ERT facilitated the coordination of two large emergency response operations, and the mobilization of aid to over 10,000 households

Kenya

Floods: Needs assessment

The event

After several years of extreme drought the country experienced heavy rains due to the El Niño phenomenon, resulting in extraordinary floods.

The response

After several years of extreme drought the country experienced heavy rains due to the El Niño phenomenon, resulting in extraordinary floods.

The impact

With ERT’s digital aid, the organization conducted over 350 assessments, capturing data on over 95,000 affected community members within a few days.

South Sudan

Emergencies: Humanitarian Aid Localization

The event

South Sudan is highly exposed to emergency events, such as floods, droughts, disease outbreaks and famine, posing substantial risks to the population.

The response

In 2024 the ERT arrived to South Sudan to support the RISE consortium of community-based organizations with digital tools to collect and share vital information, mobilize resources, and collaborate.

The impact

Rise is equipped with the digital tools to conduct comprehensive assessments, produce real-time reports, improve coordination among 8 organizations, and engage donors in evidence-based programs.

Tanzania

Floods: rapid needs assessment solution

The event

In April 2023, severe flooding in western Tanzania has claimed hundreds of lives, with the Talanda River overflowing and causing extensive damage to homes in the Sumbawanga District.

The response

The ERT provided digital tools including a rapid assessment solution that facilitated data analysis and real-time broadcasting for decision makers at the headquarters.

The impact

The digital solution enabled the INGO to make swift and well-informed decisions in challenging and fragile environments.

Chile

Wildfires: Aid at scale

The event

In February 2024 Chile experienced the worst wildfires of the century, with >10K hectares burnt, >6K houses destroyed and >130 lives lost

The response

5 days after the wildfires started, ERT arrived to the field. With the help of our Chilean channel partner, Seidor, we created digital tools for 7 aid organizations to collect data and needs, manage aid distributions, register volunteers, and much more

The impact

the organizations supported were able to reach >100K people using the platform with meals and aid distributions, support >500 small business owners, manage donations, volunteers and several programs.

India

Floods: Early Warning System

The event

The northeastern part of India, specifically Assam state, is prone to annual tropical typhoons that result in severe floods and widespread disruptions

The response

ERT partnered with two other tech companies to develop an early warning system, combining weather monitoring, mass notifications, and centralized communication using monday.com as an aggregator

The impact

The solution could potentially enable our partner to reduce the direct impact of floods by 30% through the provision of timely and informed messaging to the most vulnerable communities

Australia

Floods: volunteer registration

The event

During the 2022 flooding season in NSW, Australia, Lismore experienced one of the worst flood events seen in years.

The response

The ERT joined Resilient Lismore, a local civil society organization, and rapidly created the digital infrastructure to provide community support.

The impact

The ERT created a scalable solution to register over 700 community volunteers and match them with thousands of requests for jobs that came in, including house rebuilding, rubbish removal, matching wellbeing needs and population mapping.

Morocco

Earthquake: needs assessment and distribution management

The event

In 2023, a 6.8 magnitude earthquake struck the Moroccan Atlas Mountains, causing severe impact with over 800,000 people affected and thousands dead.

The response

4 days after the earthquakes, ERT arrived to the field to support new and existing partners. The focus was village needs assessments, medical assessment and distribution management, as data was limited.

The impact

With monday, our partner, The High Atlas Foundation created the largest needs assessment database of >375 villages, and provided >490 tons of relief items

Peru

Heavy rains: Incident management

The event

In 2024, Peru declared a 60 day state of emergency due to heavy rains, causing landslides and floods, damaging or destroying 2K+ houses and affecting ±40K people.

The response

The ERT joined SAR Peru, an organization charged with coordinating national preparedness and emergency response initiatives to support timely management and response to incidents.

The impact

The ERT deployed tools for real-time incident management, as well as coordination of team and equipment mobilization to ensure a rapid response.

The monday.com platform

Helps underpin
evidence-based decisions

Eliminates
redundancy and waste of resources

Saves time
by automating disaster management processes

Bridges
cross-organizational collaboration

What can we customize for you?

Data collection & analysis

  • Methodological needs assessment exercises
  • Realtime operational database and situational analysis
  • Priority setting and intervention generation and adaptation
  • Community, geographic and physical resource mapping
monday.com board
monday.com map feature

Resource & capacity management

  • Complete project workflow management
  • Inventory and distribution management
  • Budget management and supplier integration
  • People management
  • Time-sensitive and agile intervention implementation

Team collaboration & streamlining

  • Cross departmental and organizational collaboration on data, equipment, capacities, sectors, locations and interventions (4W)
  • Command center
  • Cluster management
monday.com dashboard

Internal & external M&E

  • M&E for the response operation, management, and impact
  • Donor and stakeholder reporting

monday.com tools

As the visual platform that manages everything, the monday.com Work OS helps teams plan, organize, and track all work in one place.

Dashboards

  • Create realtime data informed dashboards, geographic mapping, and other visualization tools
  • Enable project management across emergency response domains
  • Customize resource management tools for aid distribution, volunteer management and financial tracking
  • Generate automated M&E and reporting mechanisms for donors and other key stakeholders

Automations & Integrations

  • Easily set up code-free automations to streamline your work, teams and communication
  • Eliminate repetitive work and redundancies by automating your workflows and processes
  • Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.

Forms

  • Easily collect data in the field, and visualize the results on realtime dashboards
  • Save time and effort in streamlining field assessment exercises
  • Easy to use and fill out in real time from a computer, tablet or smartphone

Dashboards

  • Create realtime data informed dashboards, geographic mapping, and other visualization tools
  • Enable project management across emergency response domains
  • Customize resource management tools for aid distribution, volunteer management and financial tracking
  • Generate automated M&E and reporting mechanisms for donors and other key stakeholders
Learn more about dashboards

Forms

  • Easily collect data in the field, and visualize the results on realtime dashboards
  • Save time and effort in streamlining field assessment exercises
  • Easy to use and fill out in real time from a computer, tablet or smartphone
Learn more about forms

Automations & integrations

  • Easily set up code-free automations to streamline your work, teams and communication
  • Eliminate repetitive work and redundancies by automating your workflows and processes
  • Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.
Learn more about automations

See our impact in action

Supporting Uganda's Flood Relief Efforts

After torrential rains and floods, the ERT arrived to Uganda to support and enhance the government’s designated Emergency Operation Center (EOC).

Transforming humanitarian aid: How mondayERT helped the Red Cross go digital

This video shows how monday.com partnered with the Argentina Red Cross to completely digitize their humanitarian hub and process of shipping items to disaster zones in South America

Managing flood response: Helping the South African Red Cross emergency mission

Earlier this year, the worst floods Durban South Africa has seen in 100 years hit the city, killing hundreds and leaving tens of thousands homeless.

Operations Management for Displacement Centers: monday.com supporting displaced persons

This is the story of how monday.com teams from around the world arrived to Moldova and Poland at the eve of the war, to help aid organizations, governments and UN agencies to manage their response

From offline data collection to actionable dashboards

Connectivity is often limited after a disaster, and tools like KoboToolbox are essential. See how organizations responding to the major earthquake in Morocco are collecting data offline, and automatically transferring it to collaborative monday.com actionable workflows.

Early Warning System: responding to floods in India

In 2023 the mondayERT joined the Red Cross in India, to help them manage their Early Warning System and flood response, while integrating Google’s Flood Hub and Twillio mass messaging platform

Supporting Chilean NGOs at scale during the wildfires

This is how the Emergency Response Team at monday.com supported various Chilean emergency response organizations with digital solutions and tools following the wildfires in Viña Del Mar, Chile