The monday.com Emergency Response Team (ERT) partners with humanitarian NGOs and governmental agencies to help enhance their impact during emergencies, through donating digital emergency products and technical expertise and services.

Our mission

We support aid organizations that respond to disasters to outdo their best.

We scale the impact of aid organizations during the response to disasters through the digital transformation of their core emergency operations. We provide support and complete digital transformation during the disaster stage as well as in preparedness, and recovery.

What we offer

1

Expert consultation on the digitalization of emergency response management

2

Joint emergency deployment with real-time design of specific digital requirements

3

Solution development in real-time, based on specific situation on the ground

4

Solution training and full transfer of ownership to operational team in the field

5

Implementation of EOC with monday.com's platform and tech equipment

Projects across the globe

The Emergency Response Team enhances and scale our partners’ disaster relief efforts and impact. Take a look at some of our recent projects, and contact us if you think we can help you too.

Learn more

Tanzania

Floods: rapid needs assessment solution

The event

In April 2023, severe flooding in western Tanzania has claimed hundreds of lives, with the Talanda River overflowing and causing extensive damage to homes in the Sumbawanga District.

The response

The ERT provided digital tools including a rapid assessment solution that facilitated data analysis and real-time broadcasting for decision makers at the headquarters.

The impact

The digital solution enabled the INGO to make swift and well-informed decisions in challenging and fragile environments.

Mexico | Guatemala | Colombia

Venezuela Refugee Crisis

The event

The Venezuelan refugee crisis is now considered the largest humanitarian crisis in the region, with 2,000 people estimated to be fleeing the country daily. Their journey to seek asylum includes a harsh, months long trek on foot, making those refugee shelters set up along the way vital to their chances of survival.

The response

The ERT worked with a major INGO to design a comprehensive program management tool for refugee shelter management project including shelter logistics, refugee assessments, partner CRM, reporting and collaboration tools.

The impact

The Impact: In a few days the ERT and the INGO digitized the management of 94 shelters with annual population of 360,000, across Colombia, Guatemala and Mexico, providing relevant content and needed tools to refugees en transit.

Australia

Floods: volunteer registration

The event

During the 2022 flooding season in NSW, Australia, Lismore experienced one of the worst flood events seen in years.

The response

The ERT joined Resilient Lismore, a local civil society organization, and rapidly created the digital infrastructure to provide community support.

The impact

The ERT created a scalable solution to register over 700 community volunteers and match them with thousands of requests for jobs that came in, including house rebuilding, rubbish removal, matching wellbeing needs and population mapping.

Philippines

Typhoon: Emergency Operations Center

The event

Typhoon Falcon, which struck the northern part of the Philippines, resulted in severe infrastructure damage and loss of life.

The response

The monday ERT was deployed to provide support to an NGO for the full operation of their Emergency Operations Center (EOC).

The impact

Within days, the ERT facilitated the coordination of two large emergency response operations, and the mobilization of aid to over 10,000 households

Croatia

Distribution management

The event

IsraAID, a leading INGO in the disaster response space provided extensive support to affected populations following the humanitarian crises in Ukraine.

The response

The response: the ERT together with monday.com volunteers helped IsraAID design and implement a large scale distribution management tool, for automated shipment of good to relevant aid organizations.

The impact

IsraAID provided support to thousands of people, shipping millions of relief items to refugees and affected population across the region.

Morocco

Earthquake: needs assessment and distribution management

The event

In 2023, a 6.8 magnitude earthquake struck the Moroccan Atlas Mountains, causing severe impact with over 800,000 people affected and thousands dead.

The response

4 days after the earthquakes, ERT arrived to the field to support new and existing partners. The focus was village needs assessments, medical assessment and distribution management, as data was limited.

The impact

With monday, our partner, The High Atlas Foundation created the largest needs assessment database of >375 villages, and provided >490 tons of relief items

Turkiye

Collection and distribution of relief needs

The event

On February 6, two massive earthquakes rocked southeastern Türkiye. According to the latest statement of AFAD (Disaster and Emergency Management Presidency), 45,089 people lost their lives. 115,000 people were injured.

The response

The response: Three days after devastating earthquakes shook Türkiye on February 6, the ERT arrived near the earthquake epicenter, to provide digital aid to aid organizations. With the help of our Turkish partner Omnifactors, ERT implemented digital tools for local grassroot organizations including field assessments, automated emergency call centers and more, assuring that critical aid requests reach communities on time.

The impact

In the first 48 hours of using our platform, a member of the Anatolian Federation collected over 600 aid requests and distributed over 16,000 kg of goods and over 50,000 items, saving over 60% of their operational time.

India

Floods: Early Warning System

The event

The northeastern part of India, specifically Assam state, is prone to annual tropical typhoons that result in severe floods and widespread disruptions

The response

ERT partnered with two other tech companies to develop an early warning system, combining weather monitoring, mass notifications, and centralized communication using monday.com as an aggregator

The impact

The solution could potentially enable our partner to reduce the direct impact of floods by 30% through the provision of timely and informed messaging to the most vulnerable communities

United States

Afghan and Ukrainian migrant resettlement

The event

In recent years due to the crises in Afghanistan and more recently in Ukraine, tens of thousands of migrants are reaching the US to find shelter, resettling and forming a new life in shelters and other locations.

The response

In April, the ERT arrived to the HQ of a major INGO supporting migrants and refugees, to implement a digital system to reach out refugees with relevant information about their right through a resettlement process.

The impact

In 2 days, the ERT and our partner created a complete workflow to generate and collaborate on content creation, disseminate messaging through social media channels, and have clear visualization tools for the work and impact done

Ethiopia

Emergencies: coordination tools

The event

During 2023, Ethiopia faced multiple emergencies, including conflict in the Tigray region and severe drought conditions. This resulted in violence, displacement, and a dire need for humanitarian assistance.

The response

ERT partnered with an international aid organization that coordinates humanitarian efforts on a large scale. The ERT created a tool for coordination among humanitarian actors, ensuring efficient and effective response to emergencies in Ethiopia.

The impact

With the ERT’s support, our partner now has a centralized tool for their missions, assisting them to coordinate over 500 organizations in the Country.

The monday.com platform

Helps underpin
evidence-based decisions

Eliminates
redundancy and waste of resources

Saves time
by automating disaster management processes

Bridges
cross-organizational collaboration

What can we customize for you?

Data collection & analysis

  • Methodological needs assessment exercises
  • Realtime operational database and situational analysis
  • Priority setting and intervention generation and adaptation
  • Community, geographic and physical resource mapping
monday.com board
monday.com map feature

Resource & capacity management

  • Complete project workflow management
  • Inventory and distribution management
  • Budget management and supplier integration
  • People management
  • Time-sensitive and agile intervention implementation

Team collaboration & streamlining

  • Cross departmental and organizational collaboration on data, equipment, capacities, sectors, locations and interventions (4W)
  • Command center
  • Cluster management
monday.com dashboard

Internal & external M&E

  • M&E for the response operation, management, and impact
  • Donor and stakeholder reporting

monday.com tools

As the visual platform that manages everything, the monday.com Work OS helps teams plan, organize, and track all work in one place.

Dashboards

  • Create realtime data informed dashboards, geographic mapping, and other visualization tools
  • Enable project management across emergency response domains
  • Customize resource management tools for aid distribution, volunteer management and financial tracking
  • Generate automated M&E and reporting mechanisms for donors and other key stakeholders

Automations & Integrations

  • Easily set up code-free automations to streamline your work, teams and communication
  • Eliminate repetitive work and redundancies by automating your workflows and processes
  • Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.

Forms

  • Easily collect data in the field, and visualize the results on realtime dashboards
  • Save time and effort in streamlining field assessment exercises
  • Easy to use and fill out in real time from a computer, tablet or smartphone

Dashboards

  • Create realtime data informed dashboards, geographic mapping, and other visualization tools
  • Enable project management across emergency response domains
  • Customize resource management tools for aid distribution, volunteer management and financial tracking
  • Generate automated M&E and reporting mechanisms for donors and other key stakeholders
Learn more about dashboards

Forms

  • Easily collect data in the field, and visualize the results on realtime dashboards
  • Save time and effort in streamlining field assessment exercises
  • Easy to use and fill out in real time from a computer, tablet or smartphone
Learn more about forms

Automations & integrations

  • Easily set up code-free automations to streamline your work, teams and communication
  • Eliminate repetitive work and redundancies by automating your workflows and processes
  • Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.
Learn more about automations

See our impact in action

Supporting Uganda's Flood Relief Efforts

After torrential rains and floods, the ERT arrived to Uganda to support and enhance the government’s designated Emergency Operation Center (EOC).

Transforming humanitarian aid: How mondayERT helped the Red Cross go digital

This video shows how monday.com partnered with the Argentina Red Cross to completely digitize their humanitarian hub and process of shipping items to disaster zones in South America

Managing flood response: Helping the South African Red Cross emergency mission

Earlier this year, the worst floods Durban South Africa has seen in 100 years hit the city, killing hundreds and leaving tens of thousands homeless.

Operations Management for Displacement Centers: monday.com supporting displaced persons

This is the story of how monday.com teams from around the world arrived to Moldova and Poland at the eve of the war, to help aid organizations, governments and UN agencies to manage their response

Looking back at 2023

monday.com's Emergency Response Team