Digital tools empowering frontline emergency response medical teams Emergency Response Team

Medical teams around the world are increasingly adopting advanced digital tools to improve their workflows, data analysis, and decision-making processes. According to a recent WHO/Europe study, digital tools positively impact health workers’ performance.

“We have seen, for instance, how digital technologies can enhance inter-professional communication, compliance with clinical protocols, and health workers’ skills and personal competencies. These gains, in turn, can lead to lower costs for health providers, and so less public and private spending.”
- Dr David Novillo-Ortiz, WHO/Europe’s Regional Adviser on Data and Digital Health and another co-author of the study.

Moreover, medical teams from humanitarian aid organizations utilizing have benefited from enhanced operational efficiency, improved data analysis, and ultimately delivering better care to their patients.

A transformation from the field

Before adopting, the medical team at CADENA faced the tedious task of manually counting each medication in their medical bag, which included around 130 different types of medications with varying quantities. After each mission, this process involved unpacking the entire bag and counting each box of medication one by one, which amounted to around 500 boxes.

CADENA is a humanitarian aid INGO, during the first 72 hours of a disaster performs rescue and reconnaissance missions, delivers supplies, and gives medical and psychological consultations to the affected populations.

With the digitization of their medical bag, they were able to analyze their cost efficiency and realized that some of the medications they were carrying were never being used. As a result, they eliminated them from the bag and packed the ones that were most frequently needed in the field. This allowed them to conserve resources, better target their beneficiaries' needs, and streamline their operations.

Moreover, the team was able to conduct a real-time inventory count upon their return from missions, which further enhanced their decision-making capabilities. They could easily see what medications are frequently used, per region, gender, and other demographics, and what medicine needed to be ordered. By connecting everything through's platform, the team was able to efficiently manage their inventory and order necessary supplies in a timely manner. No more counting one by one, saving the team precious time that could be used for planning their next mission.

The digital transformation of the medical team at CADENA has not only streamlined their medical bag, but has also allowed the team to grow and expand their day-to-day capabilities.

Marcos Cherem, head of the medical team at CADENA, and his medical team have found to be an invaluable tool for measuring the impact of their response efforts. By tracking the number of patients they see and the number of medical forms distributed in real-time, Marcos is able to quickly assess the effectiveness of their operations in the field.

"I can see how many patients, or how many forms have been deployed, and would translate it for me to actionable data. Ok, we've treated 50 people today. Are we getting 100 consultations today? In-the-moment data allows us to make day-to-day goals in the field, something we've never been able to do before."

With the data they gather, Marcos and his team use to analyze their performance and update there strategies accordingly.

Using emergency response solutions allowed CADENA team members to stay informed about goals and progress in real-time, while being accountable for their tasks. Additionally, it ensured all team members have access to the same information in one place. This has streamlined their communication and increased efficiency, as they no longer need to search through various platforms and documents to find what they need.

With everything in one central location, CADENA now easily collaborates on projects, ultimately making the organization more efficient and effective, and able to focus on providing the best possible care on humanitarian missions.

Impactful changes

After implementing emergency response solutions, CADENA now has access to real-time updates, enabling them to make more informed decisions and increasing their confidence in achieving their mission objectives. This shift in perspective has brought about a new sense of empowerment and assurance within the medical team, reinforcing the idea that collaboration and digital tools can significantly enhance their effectiveness and ultimately save more lives.

Looking ahead, the medical team at CADENA is committed to leveraging technology further and maximizing the benefits of their digital transformation. Their success stands as a testament to the power of embracing digital tools to enhance humanitarian efforts. By investing in their team's well-being and equipping them with the right tools, CADENA continues to strengthen their mission of providing vital medical aid to communities in need.

Start your organization's digital transformation journey today!

The Emergency Response Team solution enables emergency response teams to efficiently collect, share, and process data, transforming it into real-time and comprehensive centralized dashboards.

We are endeavoring to narrow the humanitarian aid gap, in order to support aid organizations that respond to disasters to outdo their best.

Start your organization's digital transformation here.

More blog posts