The monday.com Emergency Response Team (ERT) partners with humanitarian NGOs and governmental agencies to help enhance their impact during emergencies, through donating digital emergency products and technical expertise and services.
We scale the impact of aid organizations during the response to disasters through the digital transformation of their core emergency operations. We provide support and complete digital transformation during the disaster stage as well as in preparedness, and recovery.
Expert consultation on the digitalization of emergency response management
Joint emergency deployment with real-time design of specific digital requirements
Solution development in real-time, based on specific situation on the ground
Solution training and full transfer of ownership to operational team in the field
Implementation of EOC with monday.com's platform and tech equipment
The Emergency Response Team enhances and scale our partners’ disaster relief efforts and impact. Take a look at some of our recent projects, and contact us if you think we can help you too.
Floods: rapid needs assessment solution
In April 2023, severe flooding in western Tanzania has claimed hundreds of lives, with the Talanda River overflowing and causing extensive damage to homes in the Sumbawanga District.
The ERT provided digital tools including a rapid assessment solution that facilitated data analysis and real-time broadcasting for decision makers at the headquarters.
The digital solution enabled the INGO to make swift and well-informed decisions in challenging and fragile environments.
Venezuela Refugee Crisis
The Venezuelan refugee crisis is now considered the largest humanitarian crisis in the region, with 2,000 people estimated to be fleeing the country daily. Their journey to seek asylum includes a harsh, months long trek on foot, making those refugee shelters set up along the way vital to their chances of survival.
The ERT worked with a major INGO to design a comprehensive program management tool for refugee shelter management project including shelter logistics, refugee assessments, partner CRM, reporting and collaboration tools.
The Impact: In a few days the ERT and the INGO digitized the management of 94 shelters with annual population of 360,000, across Colombia, Guatemala and Mexico, providing relevant content and needed tools to refugees en transit.
Floods: volunteer registration
During the 2022 flooding season in NSW, Australia, Lismore experienced one of the worst flood events seen in years.
The ERT joined Resilient Lismore, a local civil society organization, and rapidly created the digital infrastructure to provide community support.
The ERT created a scalable solution to register over 700 community volunteers and match them with thousands of requests for jobs that came in, including house rebuilding, rubbish removal, matching wellbeing needs and population mapping.
Typhoon: Emergency Operations Center
Typhoon Falcon, which struck the northern part of the Philippines, resulted in severe infrastructure damage and loss of life.
The monday ERT was deployed to provide support to an NGO for the full operation of their Emergency Operations Center (EOC).
Within days, the ERT facilitated the coordination of two large emergency response operations, and the mobilization of aid to over 10,000 households
IsraAID, a leading INGO in the disaster response space provided extensive support to affected populations following the humanitarian crises in Ukraine.
The response: the ERT together with monday.com volunteers helped IsraAID design and implement a large scale distribution management tool, for automated shipment of good to relevant aid organizations.
IsraAID provided support to thousands of people, shipping millions of relief items to refugees and affected population across the region.
Earthquake: needs assessment and distribution management
In 2023, a 6.8 magnitude earthquake struck the Moroccan Atlas Mountains, causing severe impact with over 800,000 people affected and thousands dead.
4 days after the earthquakes, ERT arrived to the field to support new and existing partners. The focus was village needs assessments, medical assessment and distribution management, as data was limited.
With monday, our partner, The High Atlas Foundation created the largest needs assessment database of >375 villages, and provided >490 tons of relief items
Collection and distribution of relief needs
On February 6, two massive earthquakes rocked southeastern Türkiye. According to the latest statement of AFAD (Disaster and Emergency Management Presidency), 45,089 people lost their lives. 115,000 people were injured.
The response: Three days after devastating earthquakes shook Türkiye on February 6, the ERT arrived near the earthquake epicenter, to provide digital aid to aid organizations. With the help of our Turkish partner Omnifactors, ERT implemented digital tools for local grassroot organizations including field assessments, automated emergency call centers and more, assuring that critical aid requests reach communities on time.
In the first 48 hours of using our platform, a member of the Anatolian Federation collected over 600 aid requests and distributed over 16,000 kg of goods and over 50,000 items, saving over 60% of their operational time.
Floods: Early Warning System
The northeastern part of India, specifically Assam state, is prone to annual tropical typhoons that result in severe floods and widespread disruptions
ERT partnered with two other tech companies to develop an early warning system, combining weather monitoring, mass notifications, and centralized communication using monday.com as an aggregator
The solution could potentially enable our partner to reduce the direct impact of floods by 30% through the provision of timely and informed messaging to the most vulnerable communities
Afghan and Ukrainian migrant resettlement
In recent years due to the crises in Afghanistan and more recently in Ukraine, tens of thousands of migrants are reaching the US to find shelter, resettling and forming a new life in shelters and other locations.
In April, the ERT arrived to the HQ of a major INGO supporting migrants and refugees, to implement a digital system to reach out refugees with relevant information about their right through a resettlement process.
In 2 days, the ERT and our partner created a complete workflow to generate and collaborate on content creation, disseminate messaging through social media channels, and have clear visualization tools for the work and impact done
Emergencies: coordination tools
During 2023, Ethiopia faced multiple emergencies, including conflict in the Tigray region and severe drought conditions. This resulted in violence, displacement, and a dire need for humanitarian assistance.
ERT partnered with an international aid organization that coordinates humanitarian efforts on a large scale. The ERT created a tool for coordination among humanitarian actors, ensuring efficient and effective response to emergencies in Ethiopia.
With the ERT’s support, our partner now has a centralized tool for their missions, assisting them to coordinate over 500 organizations in the Country.
As the visual platform that manages everything, the monday.com Work OS helps teams plan, organize, and track all work in one place.
After torrential rains and floods, the ERT arrived to Uganda to support and enhance the government’s designated Emergency Operation Center (EOC).
This video shows how monday.com partnered with the Argentina Red Cross to completely digitize their humanitarian hub and process of shipping items to disaster zones in South America
Earlier this year, the worst floods Durban South Africa has seen in 100 years hit the city, killing hundreds and leaving tens of thousands homeless.
This is the story of how monday.com teams from around the world arrived to Moldova and Poland at the eve of the war, to help aid organizations, governments and UN agencies to manage their response
monday.com's Emergency Response Team